Return policy

1. Money-Back Guarantee

EoneHost offers a 30-day money-back guarantee on all shared hosting plans. If you are not satisfied with our services within the first 30 days, you can request a full refund.

2. Refund Eligibility

• Refunds apply only to first-time purchases. Renewals, upgrades, or repeat purchases are non-refundable.
• Domain registrations, SSL certificates, and third-party services are non-refundable due to external provider policies.
• Refunds are not applicable if the user violates our Terms of Service (e.g., abuse, spamming, or illegal activities).

3. Requesting a Refund

• To request a refund, contact our support team within 30 days of purchase.
• Refunds are processed within 7-14 business days via the original payment method.

4. Service Cancellations

• Users can cancel their hosting plan at any time through their account dashboard.
• No refunds will be issued for cancellations beyond the 30-day refund period.

5. Changes to This Policy

EoneHost reserves the right to update this policy at any time. Any changes will be communicated via our website or email notifications.